This course introduces customer service in Sales, Tourism, and Cafes. It covers industry-specific skills, effective communication, and coffee-making, while also teaching resume writing, cover letters, and interview techniques, preparing students for job applications in their chosen fields.
RECOMMENDED FOR students who seek to build a career in customer service in the Sales, Tourism, and Cafe industries
Week 1: Sales Intro to Customer Service / Stores / Vocabulary & Grammar
Week 2: Hotels Hotel Services / Dealing with Customers / Vocabulary & Grammar
Week 3: Tourism Industry Services Intro to Tourism & Services / Tour Guiding / Vocabulary & Grammar
Week 4: Industry & Getting hired Indoor & Outdoor Tourism / Job Applications & Resumes / Interviews
Part 2: Baristas (Weeks 5-8)
Week Key Topics
Week 5: Setting up a cafe Coffee Making / Equipment & Supplies / Vocabulary & Grammar
Week 6: Working at a cafe Customized Drinks / Ordering / Large Groups / Vocabulary & Grammar
Week 7: Cafe Refreshments Food Prep / Menu Developing & Displaying / Vocabulary & Grammar
Week 8: Industry & Getting hired Promotions & Marketing / Job Applications & Resumes / Interviews
START DATES 2026:
Tourism and Sales (4 Weeks): Jan 5, Mar 2, Apr 27, Jun 22, Aug 17, Oct 13
Barista Training (4 Weeks): Feb 2, Mar 30, May 25, Jul 20, Sep 14, Nov 10
VanWest Vancouver is located in the heart of downtown – within a short walking distance from all the key attractions this exciting city has to offer. We are conveniently located close to all transportation lines.
Homestay - Single-person room - Breakfast, lunch, and dinner
年龄区间: 12 - 60岁
地点区域: In the city center of 温哥华
住宿类型: 寄宿家庭
房间类型: 单人房
膳食安排: 早餐，午餐和晚餐 (每周21餐)
设施: 厨房, 洗衣房, 无线网路, 免费上网, 电视室, 地毯, 硬木, 和 24/7的监督
家到学校的距离: 35 - 50 分钟 坐bus
可用性: 一月 - 十二月
到达日: 星期六, 随时
出发日: 星期六, 随时
¥ 1,974
(Translated by Google Translate)
Staying with a Canadian family is an excellent way to improve your English. VanWest College ensures safe, comfortable and friendly host families. Our homestay families have worked with us for many years. Homestays are a wonderful way to experience Canadian culture and learn about the surrounding area while being part of a Canadian family.
Student residence (off-campus) - Single-person room - No meals
年龄区间: 19 - 60岁
地址: 1455 Nelson St, Vancouver, BC V6G 2C8, Canada
地点区域: In the city center of 温哥华
住宿类型: Student residence (off-campus)
房间类型: 单人房
膳食安排: 不含餐
设施: 厨房, 无线网路, 免费上网, 硬木, 暖气, 和 24/7的监督
家到学校的距离: 10 - 15 分钟 坐walk
可用性: 一月 - 十二月
到达日: 星期六, 随时
出发日: 星期六, 随时
¥ 2,468
(Translated by Google Translate)
VanWest Vancouver Nelson Residence is located in the heart of Downtown Vancouver. The building is located in the popular West End neighborhood. A wide range of amenities is within easy reach, including trendy cafes, diverse dining options, and local boutiques. Robson Street, one of Vancouver’s premier shopping and dining destinations, is just a short stroll away.
Please note that we do not book flights for our students. If you are researching airfare costs, we recommend using Kayak.com, a search engine that lets you compare flight options from your home country to 温哥华 based on your budget, schedule and preferences.
